Privacy Policy

1. Introduction

Welcome to Spin Request Global Limited. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our application (the “Service”). It also explains your privacy rights and how the law protects you. By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Service.

2. About This Policy

This Privacy Policy describes the essential details relating to your personal data and our relationship with you as a user of our Service. The policy applies to all users, including DJs and event attendees(audience), and any other users of our Service.

3. Your Rights and Your Preferences: Giving You Choice and Control

The Nigeria Data Protection Regulation (NDPR) provides individuals with certain rights regarding their personal data. While these laws apply in different regions, we aim to provide all users with rights over their personal data, including:

Access and Correction: You can access and update your personal information by logging into your account and modifying your profile settings.

Deletion: You may request that we delete your personal information, and we will comply unless we are required to retain it for legal reasons.

4. How Do We Collect Your Data?

We collect your data in the following ways:

• When you sign up for the Service: When you create an account, we collect your contact information (such as your name, email address, and phone number) and profile details.
• When you use the Service: We collect data about your interactions with the Service, such as song requests, payment information, and communication with DJs.
• From third-party services: We may receive data from third-party payment processors like Paystack, which helps us facilitate transactions.

5. What Personal Data Do We Collect from You?

We may collect and process the following personal data:

• User Data: Name, email address, phone number, and any other information you provide when creating an account.
• Payment Data: Bank account information, and transaction details processed through Paystack.
• Usage Data: Information about your use of the Service, including song requests, preferences, and interaction with DJs.
• Technical Data: IP address, device type, browser type, and other technical data related to your access to the Service.

6. What Do We Use Your Personal Data For?

We use your personal data for the following purposes:

• To provide the Service: This includes processing song requests, managing your account, and facilitating payments.
• To improve the Service: We analyze usage data to improve the functionality and user experience of the Service.
• To communicate with you: We may send you notifications about your use of the Service, as well as updates and promotional offers.
• To comply with legal obligations: We may process your data to comply with legal obligations or respond to lawful requests from authorities.

7. Sharing Your Personal Data

We may share your personal data with the following:

• Service Providers: Third-party service providers, such as Paystack, who process payments on our behalf.
• DJs: When you request a song, certain information (like your username and song request details) is shared with the DJ to fulfill the request.
• Legal Authorities: We may disclose your data if required to comply with legal obligations or to protect our rights.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

8. Data Retention and Deletion

We retain your personal data only as long as necessary to provide you with the Service and for legitimate and essential business purposes, such as maintaining the performance of the Service, complying with our legal obligations, and resolving disputes. When we no longer need to use your personal data, we will remove it from our systems.

9. Keeping Your Personal Data Safe

We are committed to protecting the personal data of our users. We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. However, please note that no security system is completely secure, and we cannot guarantee the absolute security of your data.

10. Children's Privacy

Our Service is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.

11. Transfer to Other Countries

We may transfer your personal data to, and process it in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. In such cases, we will take measures to ensure that your data remains protected.

12. Changes to This Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices, technologies, legal obligations, or other factors. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date at the top of this page.

13. How to Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: spinrequestsupp@gmail.com