User Guidelines
Welcome to Spin Request Global Limited We’re excited to have you as part of our community. These guidelines are here to help ensure that everyone enjoys a positive experience on our platform. Please take a moment to read through them.
- Account Creation and Security
Accurate Information: When creating an account, please provide accurate and complete information. This helps us keep the community safe and allows DJs to deliver the best possible service.
Keep Your Account Secure: Protect your account by using a strong password and not sharing it with others. If you believe your account has been compromised, please contact our support team immediately.
- Using the Service
Search and Book DJs: Use the search feature to find DJs. You can browse profiles, read reviews, select the DJ, and make your request
Request Songs: You can use the app to request songs. Please ensure that your requests are appropriate and in line with the event's theme.
Payments: All payments should be made through our secure payment gateway, Paystack. Do not attempt to pay DJs outside the platform, as this violates our terms of service.
- Code of Conduct
Respect Others: Treat everyone on the platform—DJs, event attendees, and other users—with respect. Harassment, discrimination, or any form of abusive behavior will not be tolerated.
Appropriate Content: Ensure that all content you upload or share (including song requests, hype, and messages) is appropriate and respectful. Offensive, explicit, or illegal content is strictly prohibited.
Fair Use: Use the platform fairly and honestly. Do not attempt to manipulate ratings, reviews, or other aspects of the platform. Fraudulent activity will lead to account suspension or termination.
- Interaction with DJs
Clear Communication: When communicating with DJs, be clear about your expectations and event details. This will help ensure that the DJ can meet your needs effectively.
Timely Requests: Make sure to submit song requests and any other special requirements well in advance. Last-minute changes may not be possible.
Feedback and Reviews: After your event, we encourage you to leave honest feedback and reviews. This helps other users make informed decisions and helps DJs improve their services.
- Safety and Security
Personal Information: Never share personal information such as your home address, phone number, or financial details in public areas of the platform.
Report Issues: If you encounter any issues with a DJ or other users, or if you notice suspicious activity on the platform, please report it to our support team immediately.
Compliance with Laws: All users must comply with local laws and regulations while using the platform. Illegal activities will be reported to the appropriate authorities.
- Consequences for Violations
Warnings: Users who violate these guidelines may receive a warning from our support team.
Suspension: Repeated or severe violations may result in temporary suspension of your account.
Termination: In cases of serious misconduct or illegal activity, your account may be permanently terminated, and you may be banned from the platform.
- Updates to the Guidelines
These guidelines may be updated periodically to reflect changes in our service or policies. We encourage you to review them regularly to stay informed.
- Contact Us
If you have any questions or need support, please contact us at spinrequestsupp@gmail.com